Dog Training Policies and FAQs

A complimentary consultation is required before booking the first training session. Please complete the 'Dog Training Evaluation form' in Client Resources and email it to info@calmassertivek-9.com prior to the consultation appointment. This process is part of our pet care policies, ensuring we get to know your pet, review routines, and set goals and expectations. For any questions, feel free to check our pet training FAQs.

To ensure availability, please book your services in advance, as outlined in our pet care policies. Payment is required at the time of booking, or upon completion for recurring clients. We accept various payment methods including cash, Venmo, and Zelle. For more details, refer to our pet training FAQs.

Cancellations made 24 hours or more in advance will not incur a fee, as outlined in our pet care policies. However, cancellations made within 24 hours may be subject to a fee equal to 50–100% of the scheduled service. Please note that holiday bookings require at least 72 hours’ notice for cancellation, which is also covered in our pet training FAQs.

All pets must be up to date on vaccinations, flea/tick prevention, and free of contagious conditions, in accordance with our pet care policies. Please disclose any behavioral or medical concerns in advance. We also recommend reviewing our pet training FAQs for any additional guidance. We reserve the right to refuse service if a pet poses a risk to safety.

We reserve the right to refuse service if a pet poses a risk to safety, in line with our pet care policies. For in-home services, clients are responsible for providing safe access, including keys, codes, and gate information. Pets must wear secure collars or harnesses during walks. In inclement weather, walks may be adjusted for safety, such as being shortened or replaced with indoor play, as outlined in our pet training FAQs.

Services on major holidays may include an additional fee, as outlined in our pet care policies. It's important to note that bookings during peak times, such as holidays and summer, should be made well in advance. For more details, you can also refer to our pet training FAQs.

In the event of an emergency, we will contact you immediately as outlined in our pet care policies. If you are unreachable, we will seek veterinary care at your expense. To ensure proper care, please provide your preferred vet’s contact information along with an emergency contact, which is also addressed in our pet training FAQs.

We will take every precaution to keep your pet safe and happy, in line with our pet care policies. However, we are not liable for injury, illness, or escape due to pre-existing conditions, unsafe property, or circumstances beyond our control, as outlined in our pet training FAQs.

You can contact us directly by phone, email, or through our website. For new clients, we always schedule a complimentary meet & greet before your first booking. Additionally, feel free to ask about our pet care policies and check out our pet training FAQs for more information.

We’ll get to know you and your pet, review routines, go over your pet’s needs, and answer any questions, including our pet care policies and pet training FAQs. This ensures everyone is comfortable before services begin.

Yes. For the safety of all pets in our care, we have established pet care policies that require dogs to be current on vaccinations and flea/tick prevention. For more information, you can refer to our pet training FAQs.

Your pet’s safety is our priority, which is why we emphasize our pet care policies. During extreme heat, cold, or storms, walks may be shortened or replaced with indoor play and potty breaks, as outlined in our pet training FAQs.

Absolutely! We’re happy to send text or photo updates so you know your pet is safe, happy, and cared for, in accordance with our pet care policies. If you have any questions, please check our pet training FAQs for more information.

Cancellations made more than 24 hours in advance are free, while last-minute cancellations may incur a fee. For more information, please refer to our pet care policies and check our pet training FAQs for additional details.

Pet sitting includes meals, playtime, potty breaks, cuddles, and maintaining your pet's usual routine, all in accordance with our pet care policies. Sitting takes place in my home, ensuring your dog enjoys a safe and cozy environment while I address any pet training FAQs you might have.

Yes! Our Train & Board program combines boarding with professional training to reinforce obedience and good manners while your pet stays with us. For more information, you can check our pet care policies and explore our pet training FAQs.

Yes! Our Train & Board program combines boarding with professional training to reinforce obedience and good manners while your pet stays with us. For more information, you can check our pet care policies and explore our pet training FAQs.

We currently offer services in Broward County and parts of Palm Beach County. For more information, including our pet care policies and pet training FAQs, please reach out to us. Additional travel fees may apply outside of this area.